Frequently Asked Questions
If you have a question that is not answered below, email me at firstname.lastname@example.org.
Where can I see the different headband styles modeled?
How can I access the "Bizzyb Insider" section?
When you sign up for my newsletter, you will receive a confirmation email. Once you confirm, the confirmation page contains the password needed to access this section.
I am trying to access the "Bizzyb Insider" section, but the password isn't working - help?
Make sure you are typing in the password you received in the newsletter accurately. Your browser may try to autofill your personal password for your account, which is not the same thing.
How do I wash my headbands?
All headbands can be washed in the machine and hung to dry.
Are the headbands stretchy?
The scarf tie headbands are not stretchy as they are made with woven fabric. All of the other headbands are stretchy and made with knit. The exact type of fabric used for the headbands can be found in the listing description.
Do you offer gift cards?
Yes, you can find them here. They are available in increments of $25 and can be purchased for yourself or sent as a gift.
When is your next restock?
Headband restocks can always be found in the Launch/Restock tab on the site.
Can I pre-order?
Generally preorders are done to determine the demand for something you are newly introducing to decide how much fabric to order. Due to the fact that headband fabrics are purchased in advance of the launch, preorders are not necessary and would essentially be the same as a launch due to the limited amount of fabric purchased.
Do you do custom orders?
Due to the high demand and number of orders, I am unable to accommodate custom fabric orders. If you need need a headband to be larger or smaller, use the measuring tips I have shared on IGTV to get your size and include this in your order notes.
Do you sell baby headbands?
Unfortunately, not at this time.
I was inputting my CC information and by the time I was done, the item was sold out. What happened?
I know how much of a pain this is. During the launch there are usually an abundance of people trying to purchase a limited number of items. Due to this, if someone else checks out quicker than you, the item is removed from your cart. I know this seems like an inconvenience for you, but it is set up to ensure a limited item isn't oversold, which would be an even bigger headache.
How much are your headbands?
Adult headbands are $15 each.
How can I pay?
Apple Pay, Google Pay, Amazon Pay, PayPal and credit card.
Do you accept returns?
Returns and exchanges are considered on a case by case basis. No returns and exchanges on Bizzyboxes. Please contact me directly at email@example.com with your order number and full name to discuss. Customers are responsible for return shipping. Returns must be made within 14 days of receipt of the item regardless of when you took the item out of its packaging.
Do you ship to (insert country name)?
I ship everywhere you are willing to pay the shipping to! I have several shipping profiles set up on my website, but unless someone has already purchased from that particular country, the profile is not set up and therefore it won't let you select it at checkout. So if you live internationally, shoot me an email to double check that your country will be available to select BEFORE launch.
When will my purchase ship?
Please check your email for the Confirmation email you received after placing your order. Confirmation emails are updated to reflect current processing times on a regular basis.
How is my order shipped?
All orders are shipped First Class Mail via USPS. Once your order is dropped off to the Post Office, I no longer have control of what happens to it. If you have an issue with your package, or the delivery of your package, please contact your LOCAL United States Postal Service office.
I placed multiple orders, could you combine them and refund the shipping?
I am no longer able to accommodate combining orders due to the high volume of orders and the amount of time it takes to sort through them to combine.
How can I track my order?
In your confirmation email, click on the "View Your Order" button. Once your order has shipped, the tracking information will appear on that page.
My order says it was delivered - but I don't have it. What should I do?
Contact your local post office. They have greater tracking abilities than I do and can usually help locate your package!
What is a BizzyBox?
BizzyBoxes are the seasonal Bizzybcrafts Subscription Box. They are the perfect way to guarantee you'll get your hands on exclusive Bizzybcrafts headbands each season. Each box contains three headbands and an additional gift from a small business selected especially for Bizzyb customers.
Can I buy just one of the headbands from the box?
The prints included in BizzyBoxes are exclusive to the subscription and are only available through a subscription box purchase.
What if I don't like the prints included?
The nature of subscription boxes is that they are a surprise! If you are not the type of person who likes surprises, these boxes may not be for you. Each fabric is very thoughtfully selected, but it is impossible to please everybody.
How do I order a box, it says they are sold out online?
BizzyBoxes are available to purchase one month before their ship date. Each season's box will be shipped on the 5th the month of that season (i.e. winter box ships December 5th, spring on March 5th), so they are available to purchase on the 5th of the month before (i.e. the Summer box would be available to purchase on May 5th).
Are the boxes reoccurring or a one time charge?
Boxes are a recurring subscription. You will be charged at the time of purchase for that season's box, and then 3 months later for the next box until you choose to cancel.
When will I receive my box?
BizzyBoxes ship according to the following schedule:
Spring Box: March 5th
Summer Box: June 5th
Fall Box: September 5th
Winter Box: December 5th
You should receive a shipping notification by email and can use the tracking link to track your BizzyBox.